Cancellation/No Show Policy
For New Clients, we require a Non-Refundable $25 deposit when you make your first appointment. This is put towards your $62 Exam fee. * Any cancellations the day of or being over 5 minutes late for a scheduled appointment will result in a $25 fee. (If you are a new client, the deposit will be kept as your fee) *If you are more than 5 minutes late for your scheduled appointment you will be rescheduled to a new time and date.
Payment Policy
We accept cash, debit cards, credit cards (Visa, MasterCard, American Express and Discover). All cards must be signed by the owner of the card.
Pet Insurance
We believe medical insurance for pets is an important part of responsible pet ownership. It can help pet owners’ budget for unexpected illnesses or injuries that their pets may face over their lifetime.
We are a Trupanion Hospital, meaning we accept payments directly from them. So, you only must pay only your exam fee and your deductible. We are happy to work with any provider you may currently be insured with. If you are not insured, we recommend that you check out the websites below to see if its right for you.
We can accept payment directly from Trupanion for our Trupanion-insured clients at checkout. We like Trupanion and have good experiences with them. For more information, visit their website.
Be sure to ask us about medical insurance for your pet during your next visit!
