Cancellation/No Show Policy

For New Clients, we require a Non-Refundable $25 deposit when you make your first appointment. This is put towards your $62 Exam fee. * Any cancellations the day of or being over 5 minutes late for a scheduled appointment will result in a $25 fee. (If you are a new client, the deposit will be kept as your fee) *If you are more than 5 minutes late for your scheduled appointment you will be rescheduled to a new time and date. 

Payment Policy

We accept cash, debit cards, credit cards (Visa, MasterCard, American Express and Discover). All cards must be signed by the owner of the card.

Care Credit works just like a credit card without the annual fee. For every purchase, you’ll receive 6 months interest free, and low monthly payments. It takes just 5 minutes to complete an application and determine your approval.

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Pet Insurance

We believe medical insurance for pets is an important part of responsible pet ownership. It can help pet owners’ budget for unexpected illnesses or injuries that their pets may face over their lifetime.

We are a Trupanion Hospital, meaning we accept payments directly from them. So, you only must pay only your exam fee and your deductible. We are happy to work with any provider you may currently be insured with. If you are not insured, we recommend that you check out the websites below to see if its right for you.

Although pet insurance has become an increasingly popular way to help offset the cost of veterinary care, many still find it hard to come out of pocket with the entire amount of a bill and then wait to receive a check from the insurance company. That is why we are pleased to announce we have partnered with Trupanion. We are even offering certificates for a Free 30 days’ worth of illness and injury coverage. To receive this benefit your pet must have been examined by Dr. Jones and you have 24 hours from the exam to activate the coverage. No credit card needed, and the policy automatically cancels after 30 days if you do not purchase coverage. So, there is no risk to you!

We can accept payment directly from Trupanion for our Trupanion-insured clients at checkout. We like Trupanion and have good experiences with them. For more information, visit their website.

Be sure to ask us about medical insurance for your pet during your next visit!